Support Work
Support Work
1. 24 Hour Support Work
Out of Hours – EDT BackUp and Support
We have Family Support Workers that are available to provide additional support to Local Authority Emergency Duty Teams (EDT), including Emergency Intervention such as mitigating placement disruption, emergency welfare visits after hours, at weekends, and bank holidays and where there is a requirement to transport a child from one foster placement to another. We also provide a similar service to fostering and adoption agencies.
We offer the following services:
- Urgent response from the time of receiving an EDT referral- All responses will be within an hour. Support workers and Social Workers are always on standby.
- Pre-booking facility for any out-of-hours tasks
- Welfare Visits for children open to the LA or that have been referred in crisis
- Support worker visits and 24/7 parenting support
- Monitoring or Welfare checks including joint visits with other agencies such as police
- Monitoring visits for high-risk cases
- 24/7 support and monitoring within family homes in cases where there are high-risk concerns
- Urgent Risk Assessments
- Urgent Social work assessments, such as viability assessments
- Supporting young people, with challenging behaviour in the home
- Supporting young people with learning difficulties in the home
- Appropriate Adult support at police stations
- Supervision of contact
- Safe movement of children and young people to and from placements and outreach support to the local authorities
- Hospital Visits
- Out of Hours DV work with perpetrators
- Secure and non Secure Transportation of young persons and families
2. Short Breaks & Family Support Services
Better Families Social Work Agency is your go-to partner for Short Breaks & Family Support Services. We specialise in empowering children and young people with disabilities. Let us be the bridge to brighter futures!
3. Personal Assistant Support
Personal Assistant Support: Tailored Support Children & Young People with Disabilities
We support with the following;
- Personal Care
- Meal Preparation
- Medication Assistance
- Tidying Up
- Work or Education Support
- Transportation Assistance
- Facilitating shopping trips or participation in social activities for an enriched lifestyle
- Friendship and Companionship
4. Mother and Baby Support
The support we offer for mothers and babies includes:
- 24/7 1:1 or 2:1 staffing
- Guidance towards achieving independence
- Mentorship and regular progress reports
- Participation in professional meetings
- Specialised support to help young parents develop their parenting skills.
5. 24 hour Hospital Watch
Our Hospital Inpatient Support service, facilitated by our dedicated family support workers, is designed to offer comprehensive assistance and comfort to individuals during their hospitalisation. These support workers are trained professionals who specialise in providing emotional, practical, and logistical support to patients and their families throughout the hospital stay.
Key features of our Hospital Inpatient Support service include:
- Emotional Support:
Our family support workers are equipped to offer empathetic and compassionate emotional support to individuals facing medical challenges. They understand the emotional toll that hospitalisation can take on patients and their families and are committed to providing a caring presence during these times.
- Practical Assistance:
Beyond emotional support, our team is ready to provide practical assistance to alleviate the burden on patients and their families. This may involve helping with daily tasks, coordinating with hospital staff, or addressing any immediate needs that arise.
- Communication Liaison:
Our support workers act as effective liaisons between patients, their families, and healthcare professionals. Clear communication is vital during hospitalisation, and our team ensures that information is conveyed accurately and promptly, fostering a collaborative and informed healthcare experience.
- Advocacy and Education:
We advocate for the best interests of our clients, ensuring they have access to the necessary information about their medical condition, treatment options, and available support services. Our team also provides education on navigating the healthcare system and understanding medical procedures.
- Coordination of Care:
Coordinating care is a crucial aspect of our service. Our family support workers collaborate with medical professionals to ensure that the patient receives comprehensive and well-coordinated care, addressing both immediate and long-term needs.
- Post-Discharge Support:
Our commitment extends beyond the hospital stay. We provide support during the transition from hospital to home, offering assistance with follow-up appointments, medication management, and any necessary adjustments to the home environment to ensure a smooth recovery process.
- Tailored Solutions:
Recognizing that each individual's situation is unique, our family support workers tailor their assistance to the specific needs of the patient and their family, providing personalised care that enhances the overall hospital experience.
By choosing our Hospital Inpatient Support service, individuals and their families can navigate the challenges of hospitalisation with confidence, knowing that they have a dedicated team of professionals committed to their well-being.
